
Our answers to your frequently asked questions
How to get to Hôtel Cartier Saint-Malo?
Hôtel Cartier is located at 13 rue Saint-Vincent, in the heart of Saint-Malo's Intra-Muros ramparts, just a 15-minute walk from the train station. From the SNCF station, bus lines 2 and 8 serve the Intra-Muros stop.
How would you rate the Hôtel Cartier Saint-Malo?
Hôtel Cartier is a 3-star independent hotel.
What types of rooms does the hotel offer?
Hôtel Cartier offers double, twin, triple and privilege rooms, as well as a family suite.
Does the Hôtel Cartier Saint-Malo Intra-Muros have a restaurant?
No, there is no restaurant in the hotel. The reception team can provide you with a list of restaurants close to the hotel.
How do I get to towns around Saint-Malo without a car?
To Dinard, take the Bateaux Rouges from the ferry terminal. To reach Cancale, take the line 5 bus from Saint-Malo station. To Mont-Saint-Michel, go to the Esplanade Saint-Vincent and take the Keolis bus.
Does the hotel have parking?
The hotel has no parking facilities.
What is the hotel's cancellation policy?
Our cancellation policy depends on the rate you choose:
- Flexible rate: free cancellation until 6pm on the day of arrival.
- Non-refundable rate: the amount paid at the time of booking is non-refundable, even in the event of cancellation or modification.
Is it possible to have adjacent double rooms?
Yes, to make sure they're adjacent, don't hesitate to contact us in advance by e-mail atcartier or by phone on +33 2 99 56 30 00.
What are the breakfast times?
Breakfast is served daily from 7:00 am to 10:30 am.
What markets are there in and around Saint-Malo?
Saint-Servan: Tuesdays and Fridays, 8am to 1pm.
Paramé: Wednesdays and Saturdays, 8am to 1pm.
Intra-Muros: Tuesday and Friday mornings.
Rocabey: Mondays, Thursdays and Saturdays, 8am to 1pm.
Dinard: Tuesday, Thursday and Saturday mornings.
What parking facilities are available around Intra-Muros?
Several pay parking lots are available close to the hotel: Parking Duguay-Trouin, Parking Esplanade Bourse, Parking Quai Saint-Louis, Parking Remparts, Parking Esplanade Saint-Vincent, Parking Galère. Parking rates for 24 hours are around €17 above ground and €32 underground.
Can I leave my luggage before check-in and/or after check-out?
Our 3-star hotel in Saint-Malo Intra-Muros offers a luggage storage service available at any time before your arrival and/or after your departure.
Are there any breakfast options for special gluten-free diets?
Hôtel Cartier offers gluten-free bread for breakfast. All you need to do is request it in advance, by e-mail atcartier or by telephone on +33 2 99 56 30 00.
What are the tide times?
For tide times in Saint-Malo, visit maree.info/52.
Does the hotel offer bicycle storage?
Our hotel in the heart of Intra-Muros in Saint-Malo has a small courtyard for your bicycles, ideal for travelers wishing to discover the city by bike.
What time is check-in and check-out?
Check-in is from 3:00 p.m. to 12:00 a.m., with the possibility of early check-in on request and subject to availability. If you arrive before check-in time, you can use the hotel's public areas free of charge.
Check-out is until 11:30 am. Late check-out on request and subject to availability.
How much is the tourist tax for a 3-star hotel in Saint-Malo Intra-Muros?
The tourist tax is €1.35 per person per day. It is not included in the room rate and must be paid on arrival at reception.
Do you accept vacation vouchers?
Yes, we accept vacation vouchers in paper format only.
Are there any current offers for reservations at the Hôtel Cartier Saint-Malo Intra-Muros?
Yes, several offers are currently available:
- End-of-year offer: book directly on our website and benefit from a 20% discount on all our rooms, from September 29, 2025 to February 8, 2026.
- Romantic offer: this package includes one night for two in a standard double room, two buffet breakfasts, 2 glasses of Alain Milliat fruit juice and rose petals.
Are pets allowed?
We do not accept pets.
